Online Reservations – Teams can do everything online – make reservations for up to 200 rooms at a time, break down group reservations into separate team blocks, submit their rooming list, make all changes, and print off the confirmation numbers for each room.
Client Support – Your customer is our client. Our customer support both by phone and/or online chat is available from Monday thru Friday 8:00am-6:00pm and weekends dedicated to events. We will be have complete understanding of your event so any customer who contacts the service line will be guided in the right direction.
Lowest Rate Guarantee – We have the buying power to negotiate very good hotel rates. We also get each hotel to contractually agree to close out any rates lower than ours. If a team finds a lower rate at a hotel on our list, for the same dates and room-type, we will get the hotel to match that rate. Guaranteed!
We Guarantee Reservations – When a group makes a reservation through Rated Travel, problems with hotels overbooking, changing rates or losing their reservation go away. We will make sure they will have their rooms.